Back on Track - How to Have the Tough Conversations
Back on Track - How to Have the Tough Conversations - With Ellen Rohr, Small Business "Un-Complicated" Expert Featured on NBC News, New York Times, CBS, Huffington Post, Fox Business and More
Interested in getting your team to do things your way, with no arguments? Ellen shares straight-forward advice for creating a sane, engaging culture, and reducing the drama that can suck the life out of you and your employees. And when you (or they) fall off track, Ellen's surefire tactics can help you get back on.
And then, let's get AWKWARD! Ellen will demonstrate the tough conversations. Bring your most awkward situations to the conversation and play them out in real time to tackle issues including the chronic latecomer, when family crisis or illness affects work performance, the Solomon Situation ("Did not!" "Did too!") and more.
Ellen will make sure you walk away from this session knowing how to:
- Define a Great Game - so that team members know if they are winning or losing, and how to get better
- Move from attitude discussions to behaviors that create success
- Detail the Progressive Discipline process ("What does it take to get fired around here?")
- Recognize and reward behaviors and results that are aligned with trackable goals
- Examine the art and science of leadership
- Have some fun along the way
Ellen Rohr bio
The Business Makeover Expert®
Ellen nearly sank her husband's plumbing company after his partner died unexpectedly. Boy was she humbled! It seemed like lots of money was moving through the company, but at the end of the month there was never any money left. In desperation, Ellen figured out how to make lots money and turned the business around. She inspires thousands, in workshops, presentations and online, to make business un-complicated and live life un-leashed.
Ellen is also a successful franchisor, helping launch a plumbing franchise to 47 locations and $40 million in sales in under 2 years. Now, she is the president of Zoom Drain and Sewer, LLC. She is a columnist for Huffington Post, PHC News, Springfield Business Journal and an “in the trenches” contributor to many business and trade magazines. Ellen is a popular, high-energy TV Celebrity who has been on over 50 news programs, encouraging people to make their own money.